Privacy Policy for 'Bihar Help' Android Application

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app and services.

By using our app, you agree to the collection and use of information as described in this policy.

2. Information We Collect

A. Personal Information (User Account Data)

We may collect the following user information when you register or use our app:

• Name
• Email Address
• Profile Picture

Why do we collect this?

• To create and manage your account
• To provide personalized services and improve user experience

This data is used for authentication and account management. We do not sell or rent your information to third parties.

B. Automatically Collected Data (Log & Device Information)

When you use our app, some technical information is collected automatically, such as:

• Device information (Model, OS version)
• IP address
• App usage statistics
• Crash reports

Why do we collect this?

• To improve app performance
• To fix bugs and technical issues

This data is collected through Google Play Services, Firebase Analytics, and OneSignal.

C. Cookies & Tracking Technologies

Our app may use cookies or similar technologies to improve functionality. You can manage cookie settings in your device's browser.

3. Permissions We Request & Why

• Camera Permission - Used only for profile picture uploads.
• Storage Permission - Needed to save or update your profile picture.
• Internet & Network Permissions - Required for accessing job updates and notifications.

4. How We Use Your Information

• Providing job alerts and exam updates
• Improving and personalizing your experience
• Enhancing app security and fraud prevention
• Sending important notifications (only if you opt-in)

5. Third-Party Services & Data Sharing

We do not sell or share your personal data with third parties except:

• Google Play Services (for authentication)
• Firebase

6. Data Security

We take appropriate security measures to protect your data. However, no system is 100% secure. If you believe your account is compromised, contact us immediately.

7. Your Privacy Rights

A. Under GDPR (For EU Users)

You have the right to access, modify, or delete your data.

B. Under CCPA (For California Users)

You can request to see what data we collect and ask us not to sell your data.

To request any data changes or deletions, contact us at teambiharhelp@gmail.com.

8. Children's Privacy

Our app is not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe your child has provided personal data, contact us, and we will remove it immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available in the app and on our website.

Last Updated: February 26, 2025